1. Return Registration, Modification, Cancellation

• A.This is the screen for registering and canceling product returns.

• B.You can search for a member using member information, and if you search without entering member information, returns by date will be searched.
• C.For returns, double-click the searched information to view the product details, delivery details, and payment information on the right, and after registering the return date for the order, save to complete the return.

• D.For return cancellation and modification, search for the registered return case by member information and return date.
• E.After double-clicking the searched return case, click "Modify Return Date Checked Details" or "Cancel Return Checked Details" to cancel or modify.

1. Partial Return Registration, Modification, Cancellation

• A.After entering the date and member information, search and double-click the searched order to process a partial return.
• B.Change the quantity of the "Original Sales Product" that will be partially returned and click "Save Partial Return" to process the partial return.

• C.For partial return cancellation, search for sales conditions as partial return, double-click the searched order, and you can "Modify Partial Return Date" or "Cancel Partial Return."

1. Exchange Registration, Modification, Cancellation

• A.After searching by period and member information, double-click the searched order to modify the quantity for partial return of the "Original Sales Product," then enter the "Exchange Selected Product Information," and press "Save Exchange" to complete the exchange.

1. Return Refund Registration, Cancellation

• A.Search by date and member information, then double-click the returned or partially returned product to enter the refund information for the returned amount. If it is a multi-payment case, register the refund date and amount according to the number of payments.
• B.After adding all the refund-related details, press "Save Refund" to complete the product-related return refund.

• C.To cancel a saved refund, double-click the refund information and click "Cancel Refund" to complete the cancellation.

1. Return, Partial Return, Exchange Status

• A.This screen allows you to view the status of returns, partial returns, and exchanges.
• B.Enter the condition values and press search (F1) to query the return status. If you search without entering condition values, the status for the default condition value, based on the return date of the current day, is displayed.